343 Industries Apologies For Halo: TMCC Launch Issues, Patches To Be Released
If you’re one of those hyped to pick up Halo: The Master Chief Collection yesterday and were eager to get some competitive multiplayer action on the go, then the chances are that you may have experienced some matchmaking issues.
Yesterday I and my colleague Barry Davis played some of the Halo 2: Anniversary campaign, before attempting to try out some competitive multiplayer. But despite us being constantly in our own party group, for the two games that we managed to get in, on both occasions we were split into opposite teams, making us being as a party rather pointless and we were also being chucked out of each other’s lobby regularly. This was on top of the fact that team member numbers were constantly unbalanced and it was taking an age to actually get into a match, which is why we only got into two matches.
On reddit, users have posted a long list of problems that many gamers were experiencing.
Thankfully on Halo Waypoint, the games Executive Producer Dan Ayoub released a statement addressing the issues that the matchmaking has been experiencing and has stated that starting today a number of patches will be released and then another one this weekend to fix the issues. You can find the statement in full below.
Tomorrow morning (Wednesday morning Pacific Time) we plan to roll out a number of server updates to help improve matchmaking. Again, these are server-side fixes, so you won’t need to take a content update or reboot your console; you should see the effects right away.
In addition, we are targeting another release for this weekend, which will address a number of other community priorities. An unrelated issue with services is also causing achievements to not unlock correctly, and we realize this just makes it all feel a bit worse.
A game as large as Halo: The Master Chief Collection has a massive surface area, and while we made every effort to have the best launch possible for our fans, issues surfaced with launch and we’re committed to improving this as fast as possible and get you all into matches. We’re committed to improving things as fast as possible so you can have the Halo experience you’ve been waiting for.
Your feedback has been helpful for us in isolating issues, so please keep the input coming. We thank you for your continued patience and understanding while we work through these challenges. The development team at 343 Industries worked insanely hard to create Halo: The Master Chief Collection for you, and we won’t stop until it’s worthy of your passion for our franchise.
Dan Ayoub
Executive Producer