UPDATE: Batman: Arkham Origins – Warner Bros Working On Fixing Issues & Glitch Video
Batman: Arkham Origins was easily one of my most hyped games of the year, even though I knew it would be more of the same in comparison to Arkham City, I could not wait to venture into the iconic Gotham City. The storyline is great and I have taken down plenty of notes to convert into my review, all was going well. That was until I fell victim to the “Falling Out Of World” glitch. I was roughly halfway through the campaign and I attempted to walk through a simple run of the mill door. The sound effects of the door opening and closer kicked in, along with the sound of Batman’s footsteps. But oddly Batman still remained on the side of the door that I attempted to walk through. I tried again and again, but no matter how often I tried I could not get through that door!
Then it happened, I fell through the floor and Batman was left falling for several minutes. I restarted the checkpoint, exited to the main menu and reloaded, switched the console off and back on again. But no matter how often or what I tried, I could not progress past that darn door! This effectively has left me trapped in a room unable to progress further into the game. This has not only halted my enjoyment of the game, but also my review.
So naturally I searched the internet for answers and not only were there gamers experiencing similar issues as me, but some were having corrupted save data problems and more. As a result there are a lot of angry gamers waving pitchforks at Warner Bros (myself included). I know errors can happen and developers are pressured to hit certain release dates, but to have glitches and corrupt saves to the widespread extent to what is happening in Arkham Origins, in my opinion this is simply not good enough. I ask a simple question, “How much of an extent was this game tested before being shipped out, if at all?”
*UPDATE* Below is a video that I recorded off camera from my phone, that shows the “Falling Out Of World” glitch. A patch was released today (05/11/13), but whether or not this was the one intended on fixing the glitches, I’m not sure. But what I do know is that as this video proves, the glitch still remains, at least on my game anyway.
As expected, Warner Bros are aware of the many issues that gamers are experiencing and they have released statements in an attempted to reassure gamers that the game will be fixed. Here’s what they had to say in regards to the issues of Batman: Arkham Origins coming from wbgames.com:
During the past week, the Community Team has been well aware that some players have been encountering several issues with their games, some worse than others. We’ve been monitoring, reading, and gathering all the information from your reports on these issues. For that, we want to sincerely thank everyone who have posted on these forums. By reaching out to us and providing us with this valuable info, the dev teams have been able to test, reproduce, and resolve the majority of these issues.
We know that some of you have experienced frustration when posting on these forums, thinking your posts get lost or ignored and that no one from the team reads them. We can promise you that your posts are being read. We hear your frustration, we understand it, and we are here to find solutions to your issues by gathering the info you provide us, and relaying it to the dev team.
In addressing the issues that have become a top priority to the teams, here is the official statement from the teams of WB Games.
They then followed up with this statement, addressing the known problems that have been experienced in Arkham Origins:
We’d like to sincerely thank everyone who has joined us since the launch of the game. We appreciate the fan support and also want to thank all the people in the field who have sent us their saved games as they have been invaluable in helping us identify the problems.
It has come to our attention that there are issues that are negatively impacting the experience for some players. The team has been working around the clock to review, validate and pinpoint the problems that have been reported and we have identified three main issues which we are tackling first, and are listed below. For these issues, we expect the software update to be available within the next week. Rest assured, we are continuing to monitor all channels for other issues that players are experiencing and will release additional updates as they become available.
Infinite Falling/Falling Out Of World – All platforms
Some players have been stuck in an endless loop of falling, making it impossible to complete certain missions and progress through the single-player campaign. We believe we have identified the issue and are currently testing the software update, which will push most players back to their previous save so that they will not be stuck in an infinite loop.
Unable To Continue Story – All Platforms
Some players can see their story progress in the main menu, but once they choose the story slot they don’t see an option to “Continue” and only “New Game” shows up. This issue should be resolved and the “Continue” option will once again be available.
Free Flow Focus mode not unlocking upon reaching “Shadow Vigilante” rank 3 will be fixed – All Platforms
Specific to the PC, an update that addresses the above issues, as well as the following, recently went live:
Fix for progression blocker keeping some players from navigating through the vent in the Burnley tower.
We have not yet solved the following rare issues and are continuing to investigate.
Corrupted Saves – Xbox 360 only
Players have reported losing their saved game to data corruption. Specifically, when you try to choose a story slot to continue, it says “Corrupted” and if you select it, an error message appears which says, “The save is corrupt. Please delete it.” We believe we know what is causing this and need a few more days to validate before pushing a patch through.
Ongoing Crashing/Freezing Issues – Xbox 360 only
Players have reported recurring crashing and freezing while playing the game. We have been working hard to track down and resolve the problem as quickly as possible. We believe we know what is causing these issues and need a few more days to validate before pushing this patch through. In the meantime, some players have managed to avoid the freezing by disconnecting their console from the Internet while playing.
NOTE: Your console or PC must be connected to the Internet in order to receive any updates. When connected, the updates will be automatically applied when you start up the game while connected to PlayStation Network, Xbox Live or Steam.
We sincerely apologize for any inconvenience caused and thank you all for your patience as we work to resolve the issues.
I just really hope that when Arkham Origins finally gets patched and I can continue the game that I’ve paid for, I don’t have to restart the campaign from scratch so soon after starting it. That’s always a major enthusiasm killer.
Have you been experiencing any issues with Arkham Origins or have you been lucky enough not to experience any? Let us know in the comments section below.