Broken Silent Hill HD can be Exchanged for New Game

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Posted August 13, 2012 by Ben Fox in All, Announcements, Gaming News, Retail, Xbox 360

A crestfallen Konami are offering US customers the chance to trade their ostensibly broken copies of Silent Hill HD Collection on the Xbox 360 for another title (list below).

Upon release these ‘upgraded’ horror classics caused excessive nausea for mostly the wrong reasons. Frame-rate issues, lip-sync audio failure and non-existent draw distances were some of the most fatal issues, all managing to age already dated games.

Thankfully the PlayStation 3 version received a patch on August 9th, however Konami brilliantly didn’t offer this lifeline to the Xbox owners.

Konami have stated (via CVG):

If you purchased Silent Hill HD Collection for the Xbox 360 new and from a recognized retailer, and still have the original receipt, please send your receipt to Konami Customer Service for verification and further details on how to exchange your product.

This offer is only valid for Silent Hill HD Collection (XBOX 360 version) games purchased on or before 08.08.2012. All requests must be made in writing and submitted on or before 10.07.2012 and is subject to availability. Any inquiries received after this date will not fall under this exchange program. This offer valid for purchases made in North and South America.

It’s unique to find a publisher in a position so dire that (kinda) free games are up for grabs. This debacle adds to an already shaky reputation, especially in Silent-Hill terms. The way Konami have managed to ruthlessly batter, what used to be, one of the most loved horror franchises of all time in to the ground is truly something to behold. That being said, it takes a brave company to admit when it’s wrong and offer up their ‘stellar’ back catalogue as way of recompense. I don’t know about you but I’m certainly looking forward to getting my mits on Frogger Beyond (after I become American and buy a copy of a broken game, somewhere).

There is yet to be word on what the situation is for us Brits although CVG believe the negative effects were somewhat mitigated in our copies, accounting for their later release.That hasn’t stopped the British complaining, you do not have to hunt hard to find similar technical problems popping up here.

Examiner report that these are the treats betrayed players can look forward to:

NDS:

  • BEYBLADE: METAL FUSION (Hudson)
  • BEYBLADE: METAL MASTERS (Hudson)
  • Deca Sports (Hudson)
  • Yu-Gi-Oh! World Championship 2007
  • Yu-Gi-Oh! 5D’s World Championship 2011 Over the Nexus

3DS:

  • Pro Evolution Soccer 2011 3DS (PES 2011)
  • Pro Evolution Soccer 2012 3DS (PES 2012)
  • Frogger 3DS
  • Doctor Lautrec and the Forgotten Knights
  • Metal Gear Solid 3DS
  • Nikolis Pencil Puzzle
  • Deca Sports Freedom

Wii:

  • BEYBLADE: METAL FUSION (Hudson)
  • Castlevania Judgement
  • Dance Dance Revolution (2010)
  • Dance Dance Revolution II (2011)
  • Dance Dance Revolution II (2011) Bundle
  • Dance Dance Revolution Hottest Party 2
  • Deca Sports (Hudson)
  • Deca Sports 2 (Hudson)
  • Deca Sports 3 (Hudson)
  • Def Jam Rapstar
  • Dewy’s Adventure
  • Fishing Master (Hudson)
  • Karaoke Revolution Glee
  • Karaoke Revolution Glee vol. 2
  • Karaoke Revolution Glee vol. 3
  • Marble Saga Kororinpa (Hudson)
  • Pro Evolution Soccer 2008 (PES 2008)
  • Pro Evolution Soccer 2012 (PES 2012)
  • Rooms: The Main Building (Hudson)
  • The Cages: Pro Style Batting Practice
  • Wing Island (Hudson)
  • Yu-Gi-Oh 5D’s: Wheelie Breakers

PS2:

  • Contra: Shattered Soldier
  • Frogger: The Great Quest
  • Karaoke Revolution Party
  • Metal Gear Solid 2: Sons of Liberty
  • Metal Gear Solid 2 Substance
  • Metal Gear Solid Essential Collection
  • Silent Hill: Shattered Memories
  • SLAI: Steel Lancer Arena International
  • Suikoden III
  • Teenage Mutant Ninja Turtles
  • Yu Gi Oh! Duelists of the Roses

PS3:

  • Birds of Steel
  • Blades of Time
  • Castlevania Lords of Shadow
  • Castlevania Lords of Shadow LE
  • Dance Dance Revolution (2010) Bundle
  • Hellboy The Science of Evil
  • Karaoke Revolution Bundle (2009) Bundle
  • Lucha Libre AAA Heroes Del Ring
  • Metal Gear Solid HD
  • Metal Gear Solid 4: Guns of the Patriots (MGS4)
  • Neverdead
  • Pro Evolution Soccer 2009 (PES 2009)
  • Pro Evolution Soccer 2011 (PES 2011)
  • Pro Evolution Soccer 2012 (PES 2012)
  • Silent Hill HD
  • Silent Hill Downpour

PSP:

  • Metal Gear Solid Portable Ops Plus
  • Metal Gear Solid Peace Walker
  • Pro Evolution Soccer 2012
  • Rengoku
  • Yu-Gi-Oh! GX Tag Force 5

Xbox 360:

  • Adrenalin Misfits
  • Birds of Steel
  • Blades of Time
  • Castlevania Lords of Shadow
  • Castlevania Lords of Shadow LE
  • Dance Masters (Kinect)
  • DDR Universe 3 bundle
  • DDR (2010) Bundle
  • Deca Sports Freedom (Kinect)
  • Jimmy Johnson
  • Karaoke Revolution (2009) Bundle
  • KR Glee vol. 3
  • Lucha Libre AAA Heroes Del Ring
  • Metal Gear Solid HD
  • Neverdead
  • Otomedius Excellent
  • Otomedius Excellent LE
  • Pro Evolution Soccer 2011 (Latin America – 30101 )
  • Pro Evolution Soccer 2011 (Canada/US)
  • Pro Evolution Soccer 2012 (Latin America – 30126)
  • Pro Evolution Soccer 2012 (Canada/US)
  • Rock Revolution
  • Rumble Roses
  • Silent Hill Downpour

Xbox:

  • AirForce Delta Storm
  • Bloody Roar Extreme
  • Castlevania:Curse of Darkness
  • DDR Ultramix
  • DDR Ultramix 2
  • DDR Ultramix 3 bundle
  • DDR Ultramix 4 bundle
  • ESPN International Sports 2002
  • Frogger Beyond
  • Karaoke Revolution Party Game
  • King Arthur
  • Konami Classics vol1
  • Konami Classics vol2
  • Metal Gear Solid 2 Substance
  • Silent Hill 2: Restless Dreams
  • Teenage Mutant Ninja Turtles
  • Teenage Mutant Ninja Turtles 2
  • TMNT Nightmare
  • Whiteout
  • Winning Eleven 9
  • WTA Tour Tennis
  • Xiaolin Showdown

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